Terms and Conditions

Last updated: June 13, 2026

When we say “Company”, “we”, “our”, or “us” in this document, we are referring to Depomo Ltd.

When we say “Services”, we mean any product created and maintained by Depomo Ltd. That includes Cliptop, whether delivered within a web browser, desktop application, mobile application, or another format.

When we say “You” or “your”, we are referring to the people or organizations that use one or more of our Services, purchase one of our Services, or use any of our open-source projects.

We may update these Terms of Service in the future. You can track all changes on our documentation site. Typically these changes have been to clarify some of these terms by linking to an expanded related policy. Whenever we make a significant change to our policies, we will refresh the date at the top of this page and take any other appropriate steps to notify users.

When you use our Services, now or in the future, you are agreeing to the latest Terms of Service. That’s true for any of our existing and future products and all features that we add to our Services over time. There may be times where we do not exercise or enforce any right or provision of the Terms of Service; in doing so, we are not waiving that right or provision. These terms do contain a limitation of our liability.

If you violate any of the terms, we may restrict or terminate your access to the Services. That’s a broad statement and it means you need to place a lot of trust in us. We do our best to deserve that trust by keeping an open door to your feedback.

Use of the Services

You are responsible for your use of the Services and for any content, data, or activity that results from your use.
You may not use the Services for any purpose outlined in our Use Restrictions policy.
You are responsible for maintaining the security of any devices, systems, credentials, files, or data you use with the Services.
You must be a human. Use of the Services by “bots” or other automated methods is not permitted unless we have explicitly allowed it.

Accounts and License Records

Cliptop does not require you to create an in-app account to use the app.

If you purchase Cliptop, we or our payment/licensing providers may store limited purchase information, such as your email address, license key, purchase status, and related billing metadata. We use this information to validate purchases, enable paid features, provide support, prevent abuse, and help recover license keys.

You are responsible for providing a valid email address when purchasing Cliptop if you want to receive purchase receipts, license information, or license recovery support.

Payment, Refunds, and Plan Changes

For paid Services that offer a free trial, we explain the length of trial when you sign up or start the purchase process. After the trial period, you need to pay in advance to keep using the paid Service or paid features. If you do not pay, access to paid features may be restricted or removed.
If you are upgrading from a free plan to a paid plan, we may charge your selected payment method immediately and your billing cycle may start on the day of upgrade. For other upgrades or downgrades in plan level, the new rate may start from the next billing cycle, depending on the billing provider and purchase flow.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. Where required, we will collect those taxes on behalf of the taxing authority and remit those taxes to taxing authorities. Otherwise, you are responsible for payment of all taxes, levies, or duties.
We process refunds according to our Fair Refund policy, except where a purchase was made through a third-party store or payment provider that requires refunds to be handled through its own refund process.
We may use your email address and related purchase information to identify your license, validate paid access, provide support, and enable license key recovery.

Cancellation and Termination

You are solely responsible for properly canceling any subscription or recurring payment. Cancellation may need to be completed through the store, platform, or payment provider where the purchase was made. Deleting an app does not necessarily cancel a subscription.
If you cancel a paid Service before the end of your current paid period, your paid access may continue until the end of that period and you will not be charged again, unless the purchase terms or payment provider state otherwise.
We have the right to suspend, restrict, or terminate access to any current or future use of our Services for any reason at any time. We also reserve the right to refuse the use of the Services to anyone for any reason at any time. We have this clause because there are some things we staunchly stand against and this clause is how we exercise that stance. For more details, see our Use Restrictions policy.
Verbal, physical, written or other abuse (including threats of abuse or retribution) of Company employee or officer may result in immediate restriction or termination of access to support or Services.

Modifications to the Service and Prices

We make a promise to our customers to support our Services. That means when it comes to security, privacy, and customer support, we will continue to maintain any legacy Services where commercially and technically reasonable. Sometimes it becomes technically impossible to continue a feature or we redesign a part of our Services because we think it could be better or we decide to close new signups of a product. We reserve the right at any time to modify or discontinue, temporarily or permanently, any part of our Services with or without notice.
Sometimes we change the pricing structure for our products. When we do that, we tend to exempt existing customers from those changes where possible. However, we may choose to change prices for existing customers. If we do so, we will give at least 30 days notice where required and will notify users through an appropriate channel, such as our website, the affected Services, email, or the relevant store or payment provider.

Uptime, Security, and Privacy

Your use of the Services is at your sole risk. We provide these Services on an “as is” and “as available” basis. We do not offer service-level agreements for our Services, but do take uptime of our applications seriously.
We reserve the right to temporarily restrict access if your usage significantly exceeds the average usage of other customers of the Services. Of course, we’ll try to reach out before taking any action except in rare cases where the level of use may negatively impact the performance, security, or availability of the Service for other customers.
We take many measures to protect and secure data through backups, redundancies, and encryption where appropriate. We enforce encryption for data transmission from the public Internet.
When you use our Services, you entrust us with your data. We take that trust to heart. You agree that Depomo Ltd may process your data as described in our Privacy Policy and for no other purpose. We as humans may access data for the following reasons:

To help you with support requests you make. We’ll ask for express consent before accessing information that is not already reasonably necessary to handle your request.
On the rare occasions when an error occurs that stops an automated process partway through. We get automated alerts when such errors occur. When we can fix the issue and restart automated processing without looking at any personal data, we do. In rare cases, we have to look at a minimum amount of personal data to fix the issue. In these rare cases, we aim to fix the root cause as much as possible to avoid the errors from reoccurring.
To safeguard Depomo Ltd. We’ll look at logs and metadata as part of our work to ensure the security of your data and the Services as a whole.
To the extent required by applicable law. As a UK company, we only preserve or share customer data if compelled by a legally binding order or proper request from a competent authority. If Depomo Ltd. is audited by a tax authority, we only share the bare minimum billing information needed to complete the audit.
To help you with support requests you make. This may include looking up purchase, license, or billing records using your email address or license key.

We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, payment processing, distribution, and related technology required to run the Services. A list of subprocessors will be made available here.
Under the UK General Data Protection Regulation (“UK GDPR”), Depomo Ltd. processes personal data as described in these Terms of Service and our Privacy policy. We do not retain, use, disclose, or sell that information for unrelated commercial purposes unless we have your explicit permission. You agree to comply with your own requirements under applicable data protection laws and not use Depomo’s Services in a way that violates those regulations.

Copyright and Content Ownership

All content used with the Services must comply with applicable copyright law.
We claim no intellectual property rights over the material you provide to the Services. All materials you provide remain yours.
We do not pre-screen content, but reserve the right (but not the obligation) in our sole discretion to refuse or remove any content that is available via the Service.
The names, look, and feel of the Services are copyright© to the Company. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, code, or visual design elements without express written permission from the Company. You must request permission to use the Company’s logo or any Service logos for promotional purposes. Please email us requests to use logos. We reserve the right to rescind this permission if you violate these Terms of Service.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services without the express written permission by the Company.
You must not modify another website, product, or service so as to falsely imply that it is associated with the Services or the Company.

Features and Bugs

We design our Services with care, based on our own experience and the experiences of customers who share their time and feedback. However, there is no such thing as a service that pleases everybody. We make no guarantees that our Services will meet your specific requirements or expectations.

We also test our features before shipping them. As with any software, our Services inevitably have some bugs. We track the bugs reported to us and work through priority ones, especially any related to security or privacy. Not all reported bugs will get fixed and we don’t guarantee completely error-free Services.

Services Adaptations and API Terms

We may offer Application Program Interfaces (“API”s) for some of our Services. Any use of an API, including through a third-party product that accesses the Services, is bound by the terms of this agreement plus the following specific terms:

You expressly understand and agree that we are not liable for any damages or losses resulting from your use of the API or third-party products that access data via the API.
Third parties may not access and employ the API if the functionality is part of an application that remotely records, monitors, or reports a Service user’s activity other than time tracking, both inside and outside the applications. The Company, in its sole discretion, will determine if an integration service violates this bylaw. A third party that has built and deployed an integration for the purpose of remote user surveillance will be required to remove that integration.
Abuse or excessively frequent requests to the Services via the API may result in the temporary or permanent suspension of access to the API. The Company, in its sole discretion, will determine abuse or excessive usage of the API. If we need to suspend access, we will attempt to warn you first. If API usage could or has caused downtime, we may cut off access without prior notice.

Some third-party providers have created integrations between our Services and theirs. We are not liable or accountable for any of these third-party integrations.

Liability

We mention liability throughout these Terms but to put it all in one section:

You expressly understand and agree that the Company shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, lost profits, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data, clipboard history, local files, or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or transactions entered into through or from the Services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) changes to operating systems, platforms, third-party apps, payment providers, or distribution channels; or (vi) any other matter relating to this Terms of Service or the Services, whether as a breach of contract, tort (including negligence whether active or passive), or any other theory of liability.

In other words: choosing to use our Services does mean you are making a bet on us. If the bet does not work out, that’s on you, not us. We do our darnedest to be as safe a bet as possible through careful management of the business; investments in security, infrastructure, and talent. If you choose to use our Services, thank you for betting on us.

If you have a question about any of the Terms of Service, please contact our Support team.

Adapted from the Basecamp open-source policies / CC BY 4.0